Support

Firelight is made by one person — Sunaina Roy Chaudhuri — and she reads every message. Write to [email protected]; you'll hear back within a few days.

I forgot my passphrase

It can't be recovered. Firelight holds no email or phone number, so there is nothing to verify you against — the passphrase is the only key. The room stays locked; you can start a new one. Keep the new passphrase somewhere safe.

I want to delete everything

Open your room and choose "erase my room". It deletes your memory, tracks, conversations, and account immediately and permanently.

Why only 12 tracks a month?

Every track is written and voiced by AI, which costs real money each time. Twelve a month keeps the app free. Replaying a track you already have costs nothing.

The microphone

It is only on while you are speaking to the app, and it never opens by itself. Your speech is turned into text and the recording is not kept. You can type instead of speaking at any point.

A track came out wrong or upsetting

Edit the script and make it again, or delete it. If something it said seems harmful, send the track's title and what happened to the address above — it helps make the guide better.

Is this therapy?

No. Firelight is a practice for focus and imagination, not medical or mental-health care. If you are in distress, please reach a person: in India, Tele-MANAS on 14416 is free and open at all hours.

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